01225 825691
forever.friends@nhs.net

News

vCreate continues to make an impact in NICU

The charity is proudly funding a video messaging service for the Dyson Centre for Neonatal Care at the RUH for the third year, as it continues to support families, and particularly those dealing with feelings of separation and anxiety.

vCreate is a secure digital system that allows staff to take photos and videos of the babies which are then stored on a secure server. Parents sign up by providing an email address and receive notifications when they have videos or images of their baby to access and download.

For these parents, it enables them to see what their baby is doing and receive updates for the times when they are unable to be present in the unit. It provides a vital link for parents both local and further afield within the RUH catchment area.

vCreate has made a real impact to families attending the Dyson Centre for Neonatal Care.

305
Families Supported
406
Videos Sent
4899
Photos Sent

“I recommend this service to every parent in my position. I am beyond grateful to the staff for sending me my little videos. You can always have another peek at them, and they just keep you sane in the knowledge that they are getting the best care possible. All hail EVERY neonatal staff member, as they all go out of their way to make your journey as stress free as possible. Unbelievably grateful.” Claire

“Having a baby in NICU and being separated is the hardest thing we’ve ever had to go through. Having the videos and pictures helped the process and gave me something to look forward to when we were apart. It also gave reassurance when times were very shaky with her health. And to top it all off, I have a collection of videos from the first 5 months of her life which show just how far she came. Forever thankful.” Mary

“The videos coming in during the night were especially comforting as we could see that our baby was ok before we called or visited the unit. This was especially comforting during night time expressing sessions.” Lynn

The system was vital during the pandemic where there was reduced visiting and access. It has been an invaluable resource and every parent is encouraged to sign up. The response from parents and staff has been extremely positive, with staff keen to express their creative photo skills and parents keen to see snippets and updates of their baby’s journey through NICU.

Funded October 2021 – New additional service for neurological assessment and early recognition of neurological problems. This system will allow for early identification of life-long conditions such as cerebral palsy in order to facilitate early intervention.